How do I get my tickets?
Shortly after your booking has been completed you will receive your e-tickets by email. Mobile tickets are accepted.
How does it work?
Please go to the ticket office (in County Hall) and join the ‘Standard Experience’ ticket line to book a timeslot. On busy days, there can be long queues at the ticket desk.
Present your ticket, and the cashier will book you into the next available experience which might be a few hours later on busy days subject to availability at time.
This ticket does not guarantee availability of an immediate timeslot.
You will need to then join the London Eye Standard boarding line (outside the London Eye) 30 minutes prior to your booked timeslot.